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  • What areas do you service?
    We are in Shailer Park and offer free local travel. We do service Brisbane, Gold Coast, Redlands, Ipswich, Logan, Scenic Rim and beyond for a travel fee. We charge $1 per Klm and travel 4 trips to drop off and collect the items. Eg. Shailer Park to your address is 30klm away. We charge $120.
  • How much deposit do I need to pay to secure my date?
    Most events require a $100 deposit to secure your date with the balance payable 2 days before setting up or we accept cash on the day. We also offer payment plans if this helps. Simply make installments with your name as a reference.
  • How much is a delivery fee to our event address?
    We charge $1 per Klm and travel 4 trips to drop off and collect the items. Eg. Shailer Park to your address is 30klm away. We charge $120.
  • Do you offer payment plans?
    You can make an initial $100 deposit to secure your date and deposit the rest in installments of your choice before your event date should this be easier for you. If this is still outside your capabilities, please contact us for help.
  • How much space do I need for your glamping tents?
    We need 6m x 6m of relatively flat grassed area for our 5m tents and 4.2m x 4.2m for our 3m tents.
  • How much is an extra night in your Bell tents?
    Please ask if you require the tent for more than one night. Usually $50 per extra night. We often have specials offering free nights.
  • Do you set up at camping sights or caravan parks?
    Absolutely. Just make sure your booked sight is big enough for our Bell tent and send us your confirmation. We will contact the on-site managers to discuss set up times and access so we can get it done before you arrive.
  • Are your Bell tents waterproof?
    Yes! Our tents are weather treated and keep the wet weather out.
  • Can I still hold my Glamping event in wet weather?
    If you've booked a glamping tent event, this is usually still possible. We may ask to set up the tent earlier than your planned event and pack down later so it can dry out again. We will also need to move the picnic table to an inside or undercover location instead.
  • Can I still hold my picnic party in the wet?
    We always suggest having an inside backup plan as we will not set up our hire items in the wet as it damages our decor beyond repair. We make contact the week leading up to your event to discuss weather conditions and are happy to reschedule if possible or relocate to an indoor/undercover location.
  • If I have a query, what is the best way to contact you?
    As we are a small business, the best way is to hit send on our enquiry form or email us direct gracefulsoirees@gmail.com Please keep an eye out for our reply and check your spam folder too. If you include a phone number, we will also txt you, letting you know we have responded to your enquiry. We endeavor to respond within 24 hours. Alternatively, you can txt or call us direct. We endeavor to respond within 24hours.
  • How long do you hire out the DIY items for?
    Generally, 48 hours but if you'd like to set up earlier for your event, please ask us. If available, we do our best to accommodate this, so you can get decorating.
  • Can the Glamping tents be set up under a patio?
    Unfortunately not. The tents don't have a frame inside as such and require the ropes and pegs to hold them up safely.
  • What should I do if it starts raining during my hire period?
    It is important to remember, you are responsible for our hire items during the hire period. Wet weather is the only weather our decor can't handle. Please have an indoor backup option available. Tables can be easily lifted undercover along with rugs and cushions, or you could take them inside our large 5m Bell tents if you hired that from us.
  • Do you offer delivery for DIY if my car isn't big enough to collect and return.
    We do offer delivery for a fee depending on your location. Just ask us to quote you once you supply an address.
  • Want something different to what we offer?
    Just email us exactly what you are after and we can quote you.

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